The WCRS FAQ page has been created by our staff to address some of the most common questions we receive about WCRS and our programs.
If you cannot find the answer to one of your questions,
please contact the WCRS administration desk
250-726-2343
admin@wccrs.ca
What types of programs are offered?
Programs for Women
Women’s Outreach
Stopping the Violence Women’s Counselling
Westcoast Transition House
Welcome Bay Second Stage Housing
Programs for Everyone
Community Outreach
Substance Use Outreach
Critical Incident Stress Management (CISM)
Sexual Assault Response Program (SARP)
Ukee Re-Use It Store
Programs for Youth and Family
Community Youth Worker
PEACE Counselling
Youth and Family Substance Use Counsellor
Programs for those with Support Needs
Community Living BC
Children and Youth with Support Needs
What do these programs cost?
All of our programs and services are free of charge.
As a non-profit organization, we aim to serve the community with minimal barriers.
Are these services confidential?
Your information is kept private and confidential, including who has reached out for information about or used our services.
However, we are required by law to share information if it could prevent harm to someone or if a court orders us to release it.
How do I make an appointment?
For more information about WCRS programs and how to connect with staff, you can contact the WCRS administration desk
250.726.2343
admin@wccrs.ca
If you’d rather speak directly with the program worker you’re looking to connect with, their contact details can also be found on the program’s webpage.
Can I stop by the Ucluelet or Tofino Offices?
Our Ucluelet office is open to the public
Monday to Friday from 10:00 am to 3:00 pm.
Feel free to stop by anytime.
We also offer weekly drop-in hours in both Tofino and Ucluelet. If you would like to speak with an outreach worker in person, we encourage you to come by during these times:
Tofino
Every Wednesday from 12:30 p.m. to 2:30 p.m.
Ucluelet
Every Thursday from 12:30 p.m. to 2:30 p.m.
How do I access the Transition House?
The Transition House can be contacted by phone or text:
24-hour support line
250-726-2020
Call toll-free
877-726-2080
Send a text message (SMS)
250-266-0187
Can I bring my Children to appointments or drop-in?
Everyone is welcomed to drop-in services.
For appointments, we encourage you to inform your worker or counselor so they can prepare to welcome both you and your children.
Depending on the type of appointment, we will do our best to provide a safe and comfortable space for both you and your children.
Could I use the printer, phone, Wi-Fi, or Fax Machine?
We are happy to assist you in printing important documents, making a call, using WIFI, or sending a fax.
Please call ahead to arrange a time or visit us during our drop-in hours.
I don’t have transportation but have an appointment with someone at WCRS. What are my options?
Please let your worker or counselor know, and they can arrange to meet you at a location that works for you.
Our staff work remotely in many communities and regularly travel to meet with clients.
What is the Community Lunch?
Our weekly Community Lunch is supported by dedicated volunteers who prepare and serve a delicious and healthy meal to everyone.
Make new friends and share stories in a friendly and welcoming space.
Visit the Community Outreach page to learn more.
How can I donate? Do you provide tax receipts?
Westcoast Community Resources Society is fortunate to receive support from amazing community minded businesses and individuals.
If you would like to support our work in the community, please visit our Support Our Work page or Donate to WCRS.
As a registered non-profit society, we can issue tax receipts.
Are your offices wheelchair accessible?
The Coastal Community Services Hub at the Ucluelet Community Centre is wheelchair accessible.
The Tofino office is not wheelchair accessible.
WCRS wants to ensure anyone can access our programs and resources. Our staff can also meet you somewhere that works for you.